Delivery Information

We want your hamper to arrive beautifully presented and exactly when you need it. Whether you’re sending a last-minute gift or ordering ahead for a special occasion, you can choose the delivery option that works best for you.

UK Mainland Delivery

Standard Delivery — £3.95
Delivery within 3–4 working days.

FREE Standard Delivery — Orders over £50
Spend over £50  and Standard Delivery is complimentary.

Next Day Delivery — £5.95
Available for orders placed before 2pm.

Deliveries are made Monday–Saturday to UK mainland addresses.

Our 2pm Cut-Off

Orders placed before 2pm will begin processing that working day.

Orders placed after 2pm will be treated as having been placed on the following working day, so please allow an additional day when calculating your expected delivery.

We do not have courier collections over the weekend. Orders placed after 2pm on Friday, or during Saturday or Sunday, will therefore begin processing from Monday.

Ordering Ahead? Choose Your Delivery Date

If you're ordering a hamper in advance for a birthday, anniversary, Christmas or another special occasion, you can choose your preferred delivery date.

Simply select a date using the Delivery Date calendar on the product page and then choose Standard Delivery at checkout.

Your selected delivery date will take priority over our usual Standard Delivery timeframe, and we'll schedule your order accordingly.

Don't need a particular date? Just leave the Delivery Date calendar blank and choose Standard or Next Day Delivery at checkout as normal.

Receiving Your Delivery

Once your order has been dispatched, you'll receive tracking information so you can follow its journey.

Our courier will follow the delivery instructions available for the address. Using your tracking link, you may also be able to request for your parcel to be:

• left in a safe place
• delivered to a neighbour
• taken to a local collection point

Please ensure that the delivery address provided is correct and that someone is available to receive the parcel where necessary.

We cannot accept responsibility for failed or delayed deliveries where nobody is available to receive the parcel and suitable alternative delivery instructions have not been provided.

Hampers Containing Chilled Products

If your hamper contains products that require refrigeration, it is particularly important that it can be successfully delivered.

Please ensure someone will be available to receive the parcel or use your courier tracking to arrange a suitable safe place or neighbour.

Once delivered, chilled products should be refrigerated promptly. We cannot accept responsibility for chilled goods that are unable to be delivered because nobody is available to receive the parcel and no suitable alternative delivery arrangement has been made.

Delivery Outside UK Mainland

We may be able to arrange delivery to destinations outside UK mainland, including selected international destinations.

Please contact us before placing your order so that we can provide a delivery quote and confirm which products can be sent to your destination.

Food, drink and other products can be subject to different customs, import and delivery restrictions depending on the destination, so the contents we are able to send may vary.

Our team will be happy to advise you and help create a suitable hamper where possible.

A Note About Delivery Dates

We carefully schedule orders to arrive on your requested date wherever possible. However, once a parcel has been handed to the courier, circumstances outside our control can occasionally cause delays.

For particularly important occasions, we recommend choosing a delivery date with a little extra time where appropriate.

Need help with your delivery?
Our team is always happy to help with delivery dates, ordering ahead or choosing the right service for your gift.